投诉信1
结构要点：
1．提出投诉内容；
2．说明具体情况；
3．提出解决办法。
Directions 15
Suppose that you ordered a television but later found that it has worrying problems. Write a letter of complaint to describe the matter and require settlement. Do not sign your own name at the end of your letter， using “Li Ming” instead.
Sample：
Dear Sir，
The television I ordered from your store arrived on time last Friday， but only three days later I found it could not work properly.
On Tuesday evening， when I turned on the television， I was surprised to find that it became a blackandwhite television-all of the other colors were simply gone. What made matters worse， the remote control was also out of order. I dialed your service number for several times， but the line was always busy.
This problem has affected our normal life. Can you get it repaired as soon as possible？ Thank you for your consideration.
I am looking forward to your early reply.
Yours faithfully，
Li Ming
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