青岛大虾事件的看法
2016-01-09 09:04:13 来源:作文地带 双击单词自动翻译
以下是China Daily的报道:
Consumer rights must be better protected
For most hardworking Chinese people, the annual Golden Week holidays are usually an eagerly anticipated time(一个非常期盼的时间)to have a break or travel with other family members, relatives or friends. And every one who travels hopes to encounter hospitable local residents and honest and credible business people in their destination.
However, it is common to hear complaints from tourists about the fraudulent practices(欺诈行为)of local shop owners during the National Day and Spring Festival holidays every year. The exposure of such bad behavior is not only a discordant note(不和谐的音符)in the otherwise generally jubilant(喜气洋洋的)festival atmosphere; it also casts a shadow (投下阴影)over people's choice of holiday destination. For example, reports that a local restaurant owner in scenic Qingdao, East China's Shandong province, significantly overcharged a tourist for shrimps during the just-concluded National Day holiday, has once again fueled public indignation(引起公愤)over the lack of effective measures to protect consumer rights and interests at tourist sites.
According to media reports, a tourist who complained of being overcharged for a seafood dinner at a restaurant in the eastern port city said that he checked the price of a dish of shrimps with a waiter before ordering it and was assured that the price was 38 yuan ($5.98). However, when the bill arrived, he was asked to pay 1,520 yuan for consumed shrimps because the price quoted was for each shrimp. When he queried(质疑)the bill, the restaurant owner threatened his family, and when he approached local authorities, he was advised to pay the bill as demanded although the police offered him help.
After news of this open and coercive(强制的;胁迫的)overpricing circulated on the Internet(在网上传播), it quickly inflamed public sentiment(激起公众的情绪)and sparked criticism and mockery of the local law enforcers. Although Qingdao's price authorities later confirmed that the involved restaurant has been closed down and its owner fined 90,000 yuan ($14,170), the adverse effects the incident will have had on people's impressions of the city and the domestic tourism industry in general will be difficult to change soon. Just days ago, a tourist from Shenzhen complained he was lured(引诱)into spending 5,000 yuan at a bar in Lijiang, a well-known tourist site in Yunnan province, Southwest China, by two female wine promoters.
As a matter of fact, overpricing in a fraudulent manner is not rare at tourist destinations nationwide. Every winter, a peak time for tourists to visit Sanya, a tropical scenic resort in Hainan province, there are always complaints about the overpricing malpractices of local shop owners, who sometimes use intimidation(恐吓威胁). Despite the corrective measures(整改措施)by some local authorities along with punishments meted out to(对...施加处罚)the owners of the businesses involved in recent years, similar behavior is still reported during the holidays because the punishments are not enough to deter(阻止)unscrupulous business people from cheating.
The authorities should not turn a blind eye to such malpractices(不法行为), particularly since the arrival of the Internet means an individual event can easily become amplified(扩大)out of all proportions.
The overpricing or other malpractices at tourist destinations, such as forced shopping by tour guides, along with widespread low-quality services, will only drive more domestic tourists to overseas holiday destinations if left unchecked. Such prospects will waste the unremitting(坚持不懈的)efforts of the country to expand domestic demand and develop a consumption-led economy(以消费为主导的经济)to facilitate economic transformation and structural adjustment(促进经济转型和结构调整).
As Chinese people are more willing to travel and spend during the holidays once they become wealthier, the owners of businesses in tourist destinations nationwide should be encouraged to have a service-first awareness so as not to lose out in competition for domestic tourists.
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