The business letter is the principal means used by a business firm to keep in touch with its customers; often enough it is the only one and customers form their impressions of the firm from the tone and quality of the letters it sends out. Business does not call for the elegant language of the poet, but it does require us to express ourselves accurately in plain language secret of good business letter writing is to write simply, in an easy and natural way——like one friendly human being talking to another. In other words, try to make your letters sound as much as possible like good conversation.

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作文地带知识拓展:

• 英语（English）属于印欧语系日耳曼语族西日耳曼语支，最早被中世纪的英国使用，并因其广阔的殖民地而成为世界使用面积最广的语言。英国人的祖先盎格鲁部落是后来迁移到大不列颠岛地区的日耳曼部落之一，称为英格兰。这两个名字都来自波罗地海半岛的Anglia。该语言与弗里斯兰语和下撒克森语密切相关，其词汇受到其他日耳曼语族语言的影响，尤其是北欧语（北日耳曼语），并在很大程度上由拉丁文和法文撰写。

  英语的英文释义：

  English 名词 uk  /ˈɪŋ.ɡlɪʃ/ us  /ˈɪŋ.ɡlɪʃ/

  the language that is spoken in the UK, the US, and in many other countries

  英语

  American/British English

  美式／英式英语

  Do you speak English?

  你会说英语吗？

  English   形容词 adjective   uk  /ˈɪŋ.ɡlɪʃ/ us  /ˈɪŋ.ɡlɪʃ/

  in or relating to the English language

  英语的

  an English teacher

  英语老师

  relating to or from England

  英格兰的;英国的

  English films/food/people

  英国电影／食品／人

  English law

  英格兰法律