也许你学历很高，也许你办事能力很强，也许你很有商务谈判能力，但上司在此之前会更在意你是否对自己的工作有责任心。假使你对工作没有责任感，再强的能力从何谈起？ Taking full responsibility for your work -- that’s a new hire’s most valuable attribute, one that can’t be bought or trained.
I was speaking to a group of soon-to-graduate MBA students recently, and one asked me this: What’s the most valuable attribute of a new corporate hire? I had to think for a moment.
"Can we leave out ethics？"I asked. That got a big laugh.
No, I said, what I meant was: Can we assume that the person is highly ethical and then choose the next most critical attribute? Yes? Well, then I’d say: Ownership.
UNPLEASANT SURPRISE. Ownership? I don’t mean that the new hire has to own anything in particular -- a decent suit or a pair of shoes. I mean ownership of the job, meaning the instinct and the drive to take on its responsibilities -- completely.
The MBA students had to chew on that for a minute. But any CEO or senior leader knows what I mean. Any experienced exec has at least one story about turning to a lieutenant during a crisis and getting an unpleasant surprise. "What’s your plan?" they may have asked, only to hear:
"Well, I think that’s Johnson’s department."
"I really don’t have experience in that sort of thing."
"It’s not in my budget."
"One of my team members was supposed to handle it."
"My dog ate the presentation."
You get the picture. This is when managers find out, in the most inopportune way, that they have a lieutenant with an ownership problem.
A NATURAL QUALITY. Is ownership the same as taking responsibility? Yes, except that ownership means taking responsibility to the nth degree. People who’ll commit to that extent don’t even think about whether they’re taking a little, a moderate amount, or a lot of responsibility.
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